Terms and Conditions

Welcome to MiaNova LLC’s Terms and Conditions. By accessing our website (mianova.site) or purchasing our products, including rice cookers, mugs, bottles, water boilers, warmers, and electric products, you agree to be bound by the following terms and conditions. These terms govern your use of our website, services, and products, and are designed to ensure a fair and transparent experience for all customers. Please read them carefully before making a purchase or engaging with our services.

1. General Terms

MiaNova LLC, located at 30 N Gould St Ste R, Sheridan, WY 82801, USA, operates the website mianova.site and provides products and services to customers in the United States and internationally. By using our website or purchasing from us, you agree to comply with these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Refund and Return Policy, which are incorporated by reference.

These terms apply to all users of our website, including browsers, customers, and vendors. If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Our Website

2.1 Access and Use

You may access and use our website for lawful purposes only, such as browsing products, placing orders, or contacting our customer service team. You agree not to:

  • Use the website in any way that violates applicable laws or regulations.

  • Attempt to gain unauthorized access to our systems or servers.

  • Use automated tools (e.g., bots, scripts) to access or scrape content from our website.

  • Engage in any activity that disrupts or interferes with the functionality of our website.

2.2 Account Creation

To place an order, you may be required to create an account or provide personal information, such as your name, email address, and shipping details. You agree to provide accurate, current, and complete information and to update your account as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Intellectual Property

All content on our website, including text, images, logos, product descriptions, and designs, is the property of MiaNova LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission from MiaNova LLC.

3. Product Information

3.1 Product Descriptions

We strive to provide accurate and detailed descriptions of our products, including rice cookers, mugs, bottles, water boilers, and electric products. However, we do not guarantee that all product descriptions, images, or specifications are error-free. If a product does not match its description, please contact us to initiate a return or refund as outlined in our Refund and Return Policy.

3.2 Pricing

All prices listed on our website are in U.S. dollars (USD) unless otherwise specified. Prices are subject to change without notice, but we will honor the price displayed at the time of your order. Prices do not include shipping costs, taxes, or customs duties, which will be calculated at checkout based on your location and order details.

3.3 Product Availability

Product availability is subject to change, and items may become out of stock or discontinued without notice. If a product is unavailable after you place an order, we will notify you promptly and offer a refund or alternative product options.

4. Orders and Payments

4.1 Order Placement

By placing an order on mianova.site, you agree to purchase the selected products at the listed price, including any applicable taxes and shipping fees. All orders are subject to acceptance by MiaNova LLC, and we reserve the right to refuse or cancel an order for any reason, including suspected fraud or unauthorized activity.

4.2 Payment Methods

We accept payments via credit/debit cards, Apple Pay, and Google Pay, processed securely through Stripe. By submitting payment, you represent that you are authorized to use the selected payment method and that the information provided is accurate. For more details, please review our Payment Methods page.

4.3 Order Confirmation

Once your order is placed, you will receive an email confirmation with your order details. This email does not constitute acceptance of your order; acceptance occurs when your order is shipped, at which point you will receive a shipping confirmation email.

5. Shipping and Delivery

MiaNova LLC ships to customers across the United States and internationally. Shipping costs and delivery times vary based on your location and selected shipping method. For full details, please review our Shipping Policy. We are not responsible for delays caused by carriers, customs processes, or unforeseen circumstances such as weather or global events.

6. Returns and Refunds

Our Refund and Return Policy outlines the process for returning products and requesting refunds. In summary, most products are eligible for return within 30 days of delivery, provided they are unused and in their original condition. Refunds are processed through Stripe and typically take 5-10 business days to appear in your account. For more information, please review our Refund and Return Policy.

7. Limitation of Liability

To the fullest extent permitted by law, MiaNova LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to damages for loss of profits, data, or use. Our liability for any claim related to your purchase is limited to the amount paid for the product.

8. Warranty

MiaNova LLC products come with a limited warranty, the terms of which are provided with each product. This warranty covers defects in materials and workmanship under normal use for a specified period. If you believe your product is defective, please contact us to initiate a warranty claim. This warranty does not cover damage caused by misuse, neglect, or unauthorized modifications.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website will be resolved in the state or federal courts located in Sheridan, Wyoming.

10. Changes to Terms

MiaNova LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review these terms periodically to stay informed.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: Minhanhtran1629@gmail.com

  • Phone: +84917368498

  • Address: MiaNova LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA

We are committed to addressing your concerns promptly and professionally.

12. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Refund and Return Policy, constitute the entire agreement between you and MiaNova LLC regarding your use of our website and services. If any provision of these terms is found to be invalid, the remaining provisions will remain in full force and effect.

Thank you for choosing MiaNova LLC. We look forward to serving you with high-quality products and exceptional service.